Twittly – FAQs

  • Authentication Issue?
    • Simply Logout and Re-login or Uninstall then Re-Install
  • Where’s the Advanced Settings?
    • from the very top of the screen > swipe down > tap Options > look below and tap Advanced Settings
  • Can’t set Premium and Custom Wallpapers?
    • This is a known issue and we’re fixing it asap.
  • What is the Action Drawer?
    • Swipe Down from the very top > Tap Settings > Tap Wallpaper Store
  • How do I hide the Action Drawer?
    • Swipe Down from the very top > Tap Settings > Toggle the Bars Visibility or Scroll Down to Quick Pinch Gesture Actions and choose Hide Bars
  • How do I adjust the Font Size?
    • Swipe Down from the very top > Tap Settings > Scroll down to Font Size Dropdown
  • How do I set the Wallpaper?
    • Swipe Down from the very top > Tap Settings > Tap Wallpaper Store
  • Where can I see the tutorial?
    • Swipe Down from the very top > Tap About > Scroll down and tap Open Tutorials
  • Go back to General FAQS?http://wp.me/P5LLB8-6V
Twittly – FAQs

Inst10 Advantages over iGrann and APK

  • Inst10 over iGrann
    • Overall Better UI and Experience
    • Includes a Tutorial
    • Connect facebook friends
    • Connect address book contacts
    • Regram videos (v2.0+)
    • Own Camera UI
    • Easily follow/unfollow (button) users in lists
    • Compose from Hub
    • Prioritized Notifications Customizations
    • Re-Direct Posts
    • Edit Posts
    • Much more Emojis+Emoticons and Better
    • App Color Schemes
    • App Wallpapers
    • Wallpaper Store
    • Downloads Manager
    • Report inappropriate user, message, etc
    • View Geo Photos in a Map
    • Customizable Active Frame
    • App Security Lock Password Layer
    • 0 Seconds Fast Multi Login Switch (no need to re authenticate)
    • Can load more than 10 direct messages
    • Faster Tab Switching
    • Provides 7 Days Free PRO version Trial
  • Inst10 over the APK
    • Customizable UI
    • Compose directly from the Hub
    • Unlimited Multi Accounts Support
    • Emojis + Emoticons Keyboard
    • Regram and Re-Direct Posts
    • Change overall Color Schemes
    • Set your overall App Wallpaper + a Wallpaper Store
    • Put more security with adding an App Security Password Layer
    • Downloads Manager
    • OS Search Integration with BlackBerry Assistant
    • Customizable Active Frame
    • Customizable Notifications
    • Auto hides ALL Bars when scrolling option
Inst10 Advantages over iGrann and APK

Inst10 for Instagram – FAQs

  • PAYMENT ISSUES?
    • BlackBerry has finally done a fix to the issue. Please download/update the BlackBerry Payment Options App here: https://appworld.blackberry.com/webstore/content/59992049 After this update. You should be able to pay successfully. Learn more: http://support.blackberry.com/kb/articleDetail?articleNumber=000038096
    • Use our Secure Payment Gateway to pay for our Apps. Please proceed here: https://goo.gl/XcgmgJ
    • OR: Please try other Payment Options that supports your country: PayPal, Debit Card, Credit Card and Carrier Billing. Also make sure you have FUNDS on your account. Or contact nemorystudios@gmail.com for futher support.
    • To pay via Carrier Billing/Airtime/Data Plan: Go to Phone Settings > Payment Options > Wait for Payment Accounts section to load and show your Carrier. > Click it and proceed.
  • Why Pay when Instagram on other Platforms are FREE?
    • I hope you’re having a great time using Inst10! I am Oliver Martinez, the only (1) man developer of Inst10 for Instagram App. I don’t work forInstagram and neither for BlackBerry. I am not getting paid by making this app either. I need your support. Your support is the reason why I am still here making apps for BlackBerry. I love this Platform and I’m sure you also do. So please, if you buy PRO, it would really mean a lot to me and to all other users. It will help us all (Inst10, Nemory Studios, BlackBerry, BlackBerry10 OS and YOU) keep going. I hope you now understand why we charge for PRO features. Thank you very much!
  • Can’t load more comments?
    • Fixing this asap
  • Pictures doesn’t load?
    • Fixing this asap
  • Can’t comment?
    • Fixing asap
  • Seeing posts from people you don’t follow? Seeing ADS?
    • Those are ADS by Instagram and there’s no way to prevent it yet.
  • Feedback Required Error?
    • Fixing this asap
  • Can’t delete DM? DM Image not loading?
    • Fixing this asap
  • No notifications? Hub Integration? Headless?
    •  Download the FREE Headless Stabilizer App by Nemory Studios: https://appworld.blackberry.com/webstore/content/59961994/ Just let it be installed and close it after opening and you’re done. It doesn’t drain your battery too.
    • Just make sure you allowed all permissions of Inst10 so that it works properly especially Run in Background and Post Notifications Permissions. And Notifications Settings in Inst10 Advanced Settings are on. Also set the Refresh Interval to a higher minutes if you want more stability. Make sure to restart phone after changes to fully propagate.
    • Workaround: Uninstall > Restart Phone > Reinstall also set your Headless Refresh interval to a higher number for more stability.
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • Uploaded Photo is not in the allowed Aspect Ratio?
    • Instagram Servers only allow Landscape Photos and also Portrait Photos. But portrait photos has more limitation. It should only be atleast in a 4:3 ratio and nothing more.
    • Don’t upload super rectangular, vertical photos.
  • How to Un-Install?
    • Please visit http://goo.gl/QduMQb
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • LOGIN_REQUIRED Error after the recent update?
    • Please Un-install then Re-Install
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • Blank Feed? Photos not loading?
    • Please Un-install then Re-install
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • Same/Repeated Notifications in the Hub?
    • Please Un-install then Re-install
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • Can’t upload photo  / Sharing Photo issues / Not showing pictures / Photo is not square error?
    • Please Un-Install then Re-Install.
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • Can’t upload video?
    • I am sorry that it stopped working. I am working on a fix. Please stay tuned for updates. Follow me @nemorystudios @nemoryoliver
  • Forgotten your App Security Password?
    • use xxNEMORYxx as temporary password. And it will tell you your original password. Please note that the password is sensitive. Make sure no spaces in the end or the start.
  • Can’t upload?
    • Make sure you accepted all permissions especially: Camera and Shared Files
    • Make sure the photo is a JPG, JPEG, PNG file format
  • App doesn’t open / crashing?
    • Please try to Restart Phone and try again.
    • Still doesn’t? Uninstall > Restart Phone > Reinstall
    • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page
  • Can’t Uninstall? Can’t Redownload and says Open?
    • This is a common issue, but it’s an OS issue and not caused by the app. This issue does not happen to Inst10 only but also on any other app. It depends on the OS you’re using and it’s BlackBerry’s Job to actually fix.
    • Workarounds:
      • Open BlackBerry World App > Go to Settings of BlackBerry World by swiping down from the very top > Click Refresh.
      • Before Uninstalling, Restart Phone then Uninstall.
      • Try to Uninstall by tap and holding the icon in the Home Screen then tap the Trash Icon
      • Try to Uninstall using the Settings > App Manager > Data Monitor
      • Or try Uninstalling inside BlackBerry World by tapping the menu icon and tap Uninstall.
      • NOTE: If you’re a PRO User, don’t worry when you un-install, you will not lose your PRO and you will never have to re-purchase anything. Just make sure to Request Existing Purchase after Re-install from the Settings/About Page.
  • How do I add more than 1 account?
    • Swipe down from the very top > Tap Accounts > Tap the Plus sign on the top right.
  • Purchased Pro but Inst10 can’t recognize?
    • Go to Settings or About Page then click Request Existing Purchase.
  • Cannot comment? Giving errors?
    • Please try to write a comment on your own Photo.
  • Where’s the Advanced Settings?
    • from the very top of the screen > swipe down > tap Options > look below and tap Advanced Settings
  • How to logout?
    • from the very top of the screen > swipe down > tap Accounts > Remove the account you want to logout
  • How to Re-Gram and Re-Direct?
    • Tap and hold a media then tap Re-Gram/Re-Direct
  • Getting lost on how to use some parts of the app?
    • Please visit the Tutorials Page again: Swipe down from the very top > Tap About > Tap View Tutorial
  • Double Tap to Like doesn’t work?
    •  Please do it quicker. In bb10 you should do it quicker than any other platforms.
  • What are the PRO Features?
    • Hub Integrated Notifications
    • Compose from the Hub
    • Regram and Re-Direct
    • Share a Photo from Gallery
    • Dark Theme
    • Color Schemes
    • Wallpapers
    • Emojis + Emoticons Keyboard
    • App Security Password Lock
    • No ads (not smaato ads, custom ads)
  • Inst10 Advantages over iGrann
    • To view, visit this link https://nemorystudios.wordpress.com/2015/02/26/inst10-advantages-over-igrann/
Inst10 for Instagram – FAQs